INFORMATION COLLECTION AND USE
1. Information Collection
We collect information from you to:
• Improve the usability of the website and avoid having to re-enter information
• Find information, products, and sales
• Create content and develop products relevant to you
• Alert you to new information, products, and services
(a) Registration and Ordering
During purchases on websites, registration may be prompted for you to provide certain personal information, which are basically your name, address, phone number, email address, and credit card number. This personal information is used for billing purposes, to fulfill your orders, to communicate with you regarding your order, and for internal marketing purposes. If we encounter a problem when processing your order, your personal information will be used to contact you.
(b) Email Addresses
You may need to enter your email address
i.) To notify you of new products and sales/promotions through email newsletters and special offers; or to sign up for the online catalogs/offers. You may completely remove your name from this by un-subscribing at anytime
ii.) For us to notify sales.
(c) Cookies and Other Technology
Like many websites, the site employs cookies to increase the speed and usability, recognize you and your access privileges, and track your site usage. Our cookies are not “spyware” or other tracking implants. When you place an order online Eden's Organic Life, the connection that transmits your data is secure through SSL encryption technology.
2. Use and Disclosure
(a) For us: We may use your personal information to improve customer service and to improve our own marketing efforts.
(b) For you: We may use your personal information to communicate with you and about your orders. We may use your email address to notify you of new products that are most relevant to you via email newsletters. We always permit you to unsubscribe or opt out of emails
(c) External Use: We do not sell, rent, trade, license or otherwise disclose your specific personal or financial information to anyone other than to affiliates under our control, or for one of the following reasons:
i.) Like most catalog and Internet retailers, we sometimes use other resources to perform specific functions on our behalf like shipping, handling and other outsourced services (such as Canada Post)
ii.) Similarly, to help you buy products and provide you excellent customer service, we must provide your credit card number to financial-services corporations such as credit-card processors and issuers. When we submit your credit card number for authorization, we use state-of-the-art data encryption to protect your information.
iii.) We may disclose such information in response to requests from law enforcement officials conducting investigations or if there is a risk of fraud.
Eden's Organic Life incorporates Secure Sockets Layer (“SSL”) for all financial transactions going through the our site for security reasons. Access to your personal information is restricted to employees or contractors who need to perform a specific job and are granted access to your personal information.
Upon your request, we can (a) correct your personal information; (b) stop sending emails to your email address; and/or (c) disable your account to disrupt future purchases from that account. You can make these requests through the contact us section of the website or email us at firstname.lastname@example.org or call us at (647) 784-5004. Please do not email your credit-card number or other sensitive information.
We may collect information offline, where we will try to protect the privacy of your personal information. Such mechanisms may involve calling us to place an order or to ask questions through email. When someone calls, we will ask only for the personal information we need in order to place an order or answer a question.